Making the transition: A consultancy perspective

Kirsten McLaughlin provides an account of upgrading to the 14001: 2015 standard at WSP

It took six months for WSP to achieve certification to the revised international standards for its environmental and quality management systems. The transition began with gap analysis comparing the EMS and QMS versions that were in use at the time against the requirements of ISO 14001: 2015 and 9001: 2015. For each new requirement we detailed several points of reference: what the business was already doing; what changes needed to be made; who would be responsible; the timescales to close gaps; and what evidence we would have for the auditor.

The document that came out of this became the framework for all our transition activities. There were four areas of significant change that we focused on to meet the requirements of the revised standard.

Interested parties

The revised standards require organisations to understand the needs and expectations of interested parties. To demonstrate this, we mapped our internal and external interested parties. For each, we detailed what they expected from us and whether there were any legal compliance obligations. We then ranked the parties so we could prioritise actions. We developed a simple graph on which we could plot their interest against their influence using a scale of one to ten. They were then placed ...

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